Government and enterprise workflow automation
Government and enterprise workflow automation replaces manual case handling with rules, queues and timers. InnolyticAI builds capabilities such as case distribution, approval routing, duplicate payment checks and deadline reminders, drawn from a delivery for PERKESO, and describes them generically so any agency or large organisation can assess fit.
See the PERKESO case studyFor government agencies
High-volume case handling, payments and eligibility, with every decision recorded.
Case distribution
Share cases fairly by capacity, with priority routing and a sweeper for unassigned work.
Letter and deadline automation
Approve on a set response window, monitor follow-ups and batch eligibility checks.
Auto-approval with review
Approve straightforward applications quickly and queue edge cases for review.
Duplicate payment detection
Catch repeated payments to the same holder, case and transaction before payout.
Versioned rules engine
Change rates, limits and required documents by date, without a code release.
Workflow orchestration
Reminders, service-level timeouts and status sync that keep running through outages.
Eligibility checks
Check eligibility against external systems, with fallback when a source is down.
Document data capture
A structured data model ready for OCR results on submitted documents.
For enterprises
Approvals, routing and policy rules across large teams and branches.
Case distribution
Share cases fairly by capacity, with priority routing and a sweeper for unassigned work.
Letter and deadline automation
Approve on a set response window, monitor follow-ups and batch eligibility checks.
Auto-approval with review
Approve straightforward applications quickly and queue edge cases for review.
Duplicate payment detection
Catch repeated payments to the same holder, case and transaction before payout.
Versioned rules engine
Change rates, limits and required documents by date, without a code release.
Workflow orchestration
Reminders, service-level timeouts and status sync that keep running through outages.
Eligibility checks
Check eligibility against external systems, with fallback when a source is down.
Document data capture
A structured data model ready for OCR results on submitted documents.
For growing businesses
The same building blocks, sized for a smaller team.
Common questions
What is workflow automation?
Workflow automation is software that moves work between people and systems using rules, queues and timers, so repetitive steps happen without manual handling.
Is there a public-sector delivery?
Yes. These capabilities come from workflow automation Innolytic built for PERKESO. The case study describes it.
Can we adopt one capability on its own?
Yes. Each capability can be scoped on its own and connected to your existing systems.
How is data protection handled?
Hosting, access and retention are agreed during scoping and follow the Personal Data Protection Act and your own policies.
Have a process you want to automate?
Tell us how the work runs today. We will reply with the next step and a quote in RM.