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Workflow orchestration

Durable workflow orchestration runs long processes that wait days or weeks, such as reminders, service-level timeouts, payment gap checks and bank status updates. Each step is recorded, so if a server restarts or a partner system is down, the workflow resumes where it stopped instead of losing the case.

See the PERKESO case study

What it does

  • Automatic reminders

    People are reminded before a deadline, not after it.

  • Service-level timeouts

    Steps that wait too long escalate on their own.

  • Payment and bank status sync

    Payment gaps are detected and bank results are matched back to cases.

Common questions

How do reminders and timeouts run reliably?

They run inside a durable workflow engine that records every step, so a restart or outage does not lose or repeat work.

What is a service-level timeout?

A time limit on a step. When it passes, the workflow escalates or takes the next action automatically.

Can it work with external systems that are slow?

Yes. Calls to partner systems are retried and the workflow waits safely until they respond.

Have a process you want to automate?

Tell us how the work runs today. We will reply with the next step and a quote in RM.